I’ve interviewed a college president, a Pulitzer Prize winning journalist and the pastor of a mega church.  Inevitably people I interview will thank me afterwards when I’ve just taken an hour out of their busy schedule.  I think it’s because they find someone listening to their story intently to be very meaningful. Here’s the interview.



12/22 HARI SREENIVASAN: For more than a decade, the StoryCorps project has been recording and archiving the stories of everyday Americans, more than 50,000 in all so far, that are as varied as a family of five becoming homeless and forced to move into a shelter.

DAVE ISAY: Well, you know, it was a very — it’s a very simple idea. We set up a booth in Grand Central Terminal where two people can come and have a conversation about their life with the help of a trained facilitator, crazy idea, and it just worked.

And here we are. It’s really a project about connection, giving people a chance to listen one another and recognize, you know, the value in their lives and the lives of others.

HARI SREENIVASAN: So what is it that empowers people to share the way that they do? I mean, some of these are very intimate and personal stories.


I mean, all of them, 50,000, as you said. I think — you know. It’s the — I think there is a formality in that interview setting, the fact that every interview goes to the Library of Congress, and, of course, as you know, the power of the microphone to give the license to ask things and to say things you don’t normally get to say.

I think a lot of people think of StoryCorps, there is kind of a mortality piece to it. And it’s a chance for people — they know that this is an record that is going to outlive them. They know they are speaking to future generations. And just magical things happen.

HARI SREENIVASAN: There’s a lot of our listeners, our viewers also listen to NPR in the mornings.


HARI SREENIVASAN: How difficult is it to distill a 40-minute conversation down into three minutes or two minutes or five minutes, or whatever it is?

DAVE ISAY: And we distill one out of every 340-minute conversations down to three minutes. So we have a great — we have a brilliant production team who edits these things.

But, you know, to us, every interview is equally valuable. We think of it as potentially a sacred moment in people’s lives. But some of them have this kind of universal quality about them which almost kind of demand that they be shared with a larger audience.

HARI SREENIVASAN: You have essentially an archive of America in a way that history books don’t, that you have actually captured the stories of the citizenry.


HARI SREENIVASAN: I mean, that’s different than when schoolkids will thumb through a history book and say, what was happening at that time?


HARI SREENIVASAN: I mean, you have actually kind of got a cross-section of people, at least in the last 11 years, of what America was like.

DAVE ISAY: Yes. Through the voice of every day people, yes.

The great oral historian Studs Terkel cut the ribbon on our first booth all those many years ago. And he was a great proponent of bottom-up history. History is often told from the top down, from statesmen and politicians and famous people and rich people. But there’s such value, there is such richness to hearing these stories through our voices, through the voices of regular people.

HARI SREENIVASAN: So, how has it made you and your team’s producers different? This is — we only hear a tiny fraction of all the stories that come through StoryCorps.


Well, I mean, it’s — in many ways, it is. It’s history, but it’s also kind of collecting the wisdom of humanity because of the nature of what is talked about in the booth. We have a small production team. We have lots of facilitators who travel the country, you know, bearing witness to these interviews.

And I think, you know, personally, for me, it’s made me much more hopeful these last 11 years. You know, we have been in all 50 states, thousands of cities across the political spectrum, every kind of person you can imagine. And the facilitators who are out there collecting the wisdom of humanity invariably come back.

And if you ask them what they have learned, they — it is a very high-stress job. They are very emotional interviews. And it’s boom, boom, boom, interview after interview. And if you ask them, they say that they have learned that people are basically good, every one of them, you know?

And the other thing they will say is that if you think you can judge the interior life of someone by how they look or how they’re dressed, you are always going to be wrong.


So, as you said, all these interviews are archived forever in the Library of Congress. And you have actually made it a point to go into different communities as well.


HARI SREENIVASAN: You focused in on military conversations. You focused in on the LGBT community. Why?

DAVE ISAY: Well, you know, StoryCorps, I come from — I used to make documentaries, social justice documentaries.

And StoryCorps — and I created StoryCorps because I came to believe when I was doing these interviews, and wherever it was I was, prisons, homeless shelters, that people being listened to, the act of being listened to, you could almost see people’s back straighten, you know?

And we have a commitment at StoryCorps to make sure that the voices of those who may feel least heard are celebrated through StoryCorps and that, you know, people can recognize the grace and beauty and power in their own stories, wherever they are, whoever they are.

HARI SREENIVASAN: Going forward, where does StoryCorps go? You are 11 years old now.


HARI SREENIVASAN: Let’s say in 10 years from now, we’re having this conversation. What’s happening?

DAVE ISAY: Well, we — we’re working hard to turn StoryCorps into a sustaining national institution.

I feel like we’re at the first yard line, like at the very beginning of a long game. StoryCorps is about — you know, it’s about listening. It’s about — at this time of like huge divide, it’s about recognizing the value in everybody’s story. And, really, if you are just going to sum it up in one language, it’s realizing that, you know, every life matters, and every life matters kind of equally and infinitely.

I feel like we have a very, very, very, very long way to go. But I have an amazing group of people who I work with at StoryCorps. And we’re going to fight body and soul with every cell of our body to make this really take root and kind of move the needle in this country, we hope, becoming a more kind of compassionate, thoughtful, better listeners, and a country that treats everybody with dignity.

HARI SREENIVASAN: All right, Dave Isay of StoryCorps, thanks so much.

DAVE ISAY: Thanks, Hari.